I was struggling to find a replacement for my toilet pan and then found out they were no longer made by Ideal Standard. I was lucky enough to have the model number and searched for it on my computer. Immediately I found what I wanted on you site. I ordered it on Friday at 4.30pm and it was delivered by 10.15 am on the Monday. Fantastic service, good price and the pan was exactly the one I wanted. All fitted now and working well. Thank you. ...Roberta Pyart
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Good communication and quick delivery. Would highly recommend ...Angela Ralte
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I found the whole experience of ordering form you very efficient. The order confirmation, updates and delivery were all sufficiently detailed and prompt. Packaging was adequate and the delivery operative polite and well presented. ...Mark Reid
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Service was good with good feed back about progress of order. Delivered as required.
Many thanks ...Alan T Begley
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Excellent service. Thank you. Very speedy delivery. ...Val Hutchinson
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First time I have used mytub and not a good start.
Was informed Item would be delivered on 2nd Nov, item not received on 2nd or 3rd and after a phone call by me was delivered on the 4th
Regards
Stuart malone
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Dear Mr Malone
Sorry for the delay, we confirm the delivery with the branch the day or two before it is to be delivered to you. If the branch say it is to be delivered we have no knowledge of that action not taking place, till you inform us.
Sorry for any inconvenience, I can assure you whilst errors are impossible to eradicate 99% of deliveries take place without a hitch.
Regards
MyTub
...Stuart Malone
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The product arrived promptly and was as described.
My one complaint is the packaging that was used. For the single support tube of about 12mm x 150mm, it arrived in a box that was about 300mm x 200 x 200, packed with another folded box, inflated plastic packing and was inside a padded envelope. All that was required was the padded envelope with a stiffener inside to stop the tube getting broken. In these days of trying to reduce packaging, this went totally the opposite way ...Mark Fisher
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I have been very impressed by the service that I have received from MyTub. They have been very responsive and have kept me fully up-to-date with the progress of my order. ...Andrew Skelton
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The service and continued update of delivery was excellent. the price was also competitive I would use the company again and recommend them. ...clive liard
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Very efficent ...marti cannon
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