good communication, but delivery times are excessively long for no real reason.
prices quoted are excellent, although an automatic option for collect at store....without having to 1st pay p&p, then get a refund should be offered.
overall very pleased but if I required a part urgently, I would look elsewhere.
...Lee Headington
|
Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service.
...Miss Aigoro
|
Goods received on the date specified. A competitive price compared with other merchants. Well done. Excellent service.
...David Millichap
|
Fast,fast,fast. Thats the whole service. Fast reply to original order enquiry, fast later communication and fast delivery. A great service.
...Timothy Hilliam
|
Order received promptly. Customer service excellent.
...Susan Broadbent
|
We were happy with our online purchasing experience and the items arrived in good time - thank you
...Sensemaster Ltd
|
Excellent service. Goods arrived promptly Job done!
...David Fowler
|
The "My Tub" order was delivered very quickly and exactly as ordered. Faultless sertvice.
...Jim Gardiner
|
Good price, but took 3 weeks to arrive. Too long!
Good communication from customer services though
...MARTIN SEYMOUR
|
Deborah , in the office was excellent and very responsive to the delivery failure. You were let down by your supplier , however it would not put me off using you again . Good Customer service overall. thanks
...Pike Martin
|
£
£16.30 
