|excellent delivery time, very well packed and great communication, thankyou.
|Slight confusion as to which day my order was being delivered, but it arrived very quickly and we are very pleased with the bath at a very reasonable price
|Rachel was excellent in proactively tracking down the part we required before any other company could get it to us. She was a pleasure to deal with and demonstrated excellent customer service, a skill that is unfortunately so hard to find these days. Thanks Rachel.
|I am very pleased with the service I received especially communication was quite personalised and very good and informative. Even though the items were not in stock I still received them promptly. Overall, very happy.
Christine in your sales department was very helpful and helped me track down some parts for a boiler i was struggling to find elsewhere. She sourced the parts you did not have on your website which was very helpful indeed.
I have never used you before and would be happy to again. My only complaint is that on your website you have a big selection of parts which is great but for someone like me who is not that sure of what they are buying from a description as a DIYer its very important to have pictures to reassure that what you are looking at is what you want. I found one of the parts i wanted on your website but quickly looked else where because there was no picture. It was because i got the part numbers i needed and with Christines help i then was confident to buy the parts.
|Order arrived within stated time - Good service!
...Dave Sanders - Dartington Crystal Torrington Ltd
|Everything went to plan. Thank you
|Great service from placing the online order through to delivery of the item ordered.
|Very good service, arrived on time and in good condition.
|Excellent service, communication and delivery.
First class and will recommend to others.