The goods did take much longer than I had anticipated, and longer than you initially advised.
You kindly updated with new expected delivery dates but this had to be done more than once and I guess you were simply having to pass on information provided by your supplier or manufacturer.
In the long term no harm resulted and the main thing to report is that the drip tray arrived OK, was in good cobdition, AND it fits perfectly.
So my resume would be - Many thanks for supplying this relatively small item, it just what was wanted and my friend who asked me to order it is highly delighted that he can once again use his fridge as before. Kind regards.
Michael T George-Powell ...Harrogate Glass Company
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Excellent service, very helpful customer service. Thank you
...c sen
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Order delivered on day stated but felt that it took far too long. Would have liked to receive it in a couple of days not weeks. But we are happy with product. ...Karen Rumsey
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Good Service and A communication. ...SCBS LTD
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Very happy with product ordered, but was not very happy with paying £12.50 for postage seeing as I ordered on 18 Dec 2010 and only received item 5 Jan 2011.
...Clive Orchard
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Good customer service. Good communication, would definitely use again. Thanks ...Angela Brehaut
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There is nothing negative to say about the product received. It was prompt on time.
...Diogo Fichardo
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A great on-line purchase experience excellent service with excellent communications. ...Mark Line
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great service, everything went well ...Howard Charles Robinson
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product great but delievry driver did not have message to delievr to neighbour. I only received it due to teh quick thinking of the neighbour who spotted the delivery van. ...David Caine
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