Order delivered on day stated but felt that it took far too long. Would have liked to receive it in a couple of days not weeks. But we are happy with product. ...Karen Rumsey
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Very good to deal with, kept me up to date with the ongoing progress of the order.
Would definitely use the company again. ...Robert Kirk
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Product received and I appreciated the regular email updates on when it would be delivered and it was delivered when you said it would. Great service. ...Perrys
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Received excellent service and communication in up-dates on delivery details. Product was as expected. ...Mrs Margaret Hodge
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio ...David Pawson
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Brilliant communication from my tub and product just the ticket! ...Leigh Murphy
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thank you so much for all your help
order was delivered as promised
customer service was excellent
next time i need something from overseas you will be my first stop
again thank you for all the help
have great day ...ron nicholson - kaiser permanente
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hi my bath arrived on the 25 as emailed very pleased thank you your service was very good ...mr t j weeks
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great service ...ksk plg
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Brilliant response ...Abey Air conditioning ltd
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