|Thank you for the prompt and accurate delivery of the items ordered. The process has been free of any bother and the items are exactly as required.
|An easy transaction and first class communication. My Tub had a difficult to find part and delivered with no problems.
|Sophie and company, you were so good today, thank you for following through on my problems, really impressed with your reliable and caring customer service and your friendly response. thanks.
|Although mytub couldnt fulfil my complete order I was kept informed with instant messages and delivery was quick. Seems like a good setup and I wouldnt hesitate in using them again
|The customer service was excellent,even though I had to request exchanging the product.The staff I dealt with couldnt have been more helpful and pleasant.Special thanks to Christine who really put herself out to help me.
|Service as described and accurate updates regarding delivery date. Would use again for future requirements good value for money as was the cheapest option for part I required.
|Very good service once again, good communication, prompt delivery, many thanks.
|In reply to your request - we now have thank you all our requirements. It was a prolonged procedure. The units required where not available although they were on your list of products so I had to buy them locally. Each time I asked something else was not available. Your staff were excellent at all times and I cannot blame hem for lack of stock. One more thing and I know it was my fault it is not clear in the graphics that when you order from the page I expected to get the whole unit so when I ordered against the page your people had to inform me that for instance I only got the basin not the pedestal. I felt that as a designer of web pages myself it should have an underline that the facts are that you are not getting as the picture. Easy for you but not for the average layman. Than
|Well, had there not been a small hiccup I would not have discovered how helpful are your Customer Service staff [Jeanette, Rachel & Christine]. They kept in touch so I had no anxiety about what was happening and they managed to get me an equivalant item at a better price, delivered promptly. I cant comment on the quality of the new Taps - they have yet to be fitted.
Thank you. DM
|Many Thanks, Arrived safley.