Had been let down by another online company who wanted 3 weeks lead time to deliver - from order to availability in store with MyTub was around 30 minutes!!
Very helpful lady on the phone (Christine) made sure of stock availability and advised of a store in driving distance which had the stock for colection the same morning rather than waiting the modest 1-2 day delivery!!
VERY IMPRESSED, will be using again soon for my plumbing business, especially with these prices!! ...Drip Doctor
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Thank you. I had got my order but you dispatched it with one day delay! ...Ryszard Wojcicki - RW Building and Maintenance
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Feedback - great buying experience. No issues with purchasing, great price, quick delivery. I would highly recommend and will be using again. Thanks ...David Jones - Mr
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Thanks for keeping in touch on the delivery of this order. ...Pieter Knook
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The pump supplied is the wrong one, waiting for it to be collected and the correct one supplied. ...S OGUNGBOLA
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Excellent service including pre delivery phone call to check part nos.
5 Stars!
Colin
Firecheck Limited ...Colin Scanlon - Firecheck Ltd
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Excellent service. Ordered on Saturday arrived on Tuesday. Quality product. Had to pay extra delivery as not a stock item. ...Robert MacGregor
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent ...Andrew Henderson
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Thank you for providing a fast and well communicated buying experience, my basin arrived when you said it would....great! ...Martin Pymm
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Offered the best price for my required product, items arrived quickly and safely. First time I have bought from Mytub would use again in future. ...Gary - Bygrave
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