Product matched expectation. Delivery was inconveniently delayed but service was exceptional.
I was kept well informed and knew mytub were proactively working to sort things out.
I would definitely recommend and use mytub again.
...Lawrence
|
Sent the wrong part 4 days after scheduled delivery date - not so good so far!
...Shaun Moore
|
We ordered three aeration tubes for our gas fire. When they arrived one of them was damaged so we contacted the supplier to explain. Within a very short time we were contacted by Steve who apologised and said that a replacement would be with us the following day which happened right on schedule. We have no complaints. Excellent service and customer care - well done!
...Alex Docherty
|
Very good and helpful service. Would recommend
...hilary stell
|
Hi Jeannette,
Fantastic, express service, I will await the delivery as detailed.
Thank you
...Peter
|
Excellent product Sales support and Delivery!!
...Andrew Anderson
|
Prompt and efficient service, just what you want. Will be happy to recommend to others.
...Colin Newlyn
|
Good service and communication... Very helpful.
...Charles Batt
|
Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
------------- ------------------------- ------------------
Hello Paul
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
Regards
MyTub
...Paul Witts
|
All good, especially the comms - many thanks and much obliged. Steve
...Stephen L Wakefield
|
£
£53.31 
