Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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My order was dealt with efficiently. There was a wait for the item, which was made clear when ordering, but we were kept up to date about the expected delivery date which in actual fact was sooner then expected. Would definitely use again.
...JOHN MILLS
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ORDERED ROCA SINK PEDESTAL AT A VERY GOOD PRICE,
& DELIVERY WAS VERY QUICK &FREE. WOULD RECOMMEND.
...RONALD DEAN
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Great service.
And they even rang me to check my order as I had inadvertently ordered 2 of my 5 items in the wrong colour which I hadnt spotted
Michael Bottomley
...Michael Bottomley
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Hi,
Order arrived quickly and on date given for delivery. No damage in transit, all good. Now installed and working. Thank you for the excellent service.
Regards
Mike E.
...Mike Edwards
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Very efficient service at a very competitive price . Parts correct and delivered on time with plenty of comunication. Many thanks My Tub.
...Lucy Black
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Prompt delivery, kept informed of progress, fair price. Thank you.
...Robert Phillips
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If only all companies were this helpful and cheap as well!. Laurie is a star and very helpful. Thanks.
...Ben
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Great service, after wrong part sent it was replaced within 24hrs.
Thank you
...Nick Mooney
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Thank you for your excellent and speedy service. Replacing defective items
was also no problem, and they were supplied just as quick as the originals.
Laurie was outstanding in dealing with my queries. THANK YOU.
...Peter Mellor
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£
£16.30 
