Very pleased with order and processing. Customer services very helpful and answered calls and emails promptly. However, the courier service was appalling - not the fault of MyTub. They could not find my house and did not even call me to ask for directions. Consequently, package was returned to sender, causing a weeks delay before I eventually received it. ...mohamed carmally
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Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o ...Geoffrey LLoyd Evans
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1st time using this company excellent service from start to getting the order thanks again will use you again ...Walter Carr - Walter Carr
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Very fast delivery. Product best price i could find on the net.
Many Thanks Ron ...Ron Ragan
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excellent all round, nice price and delivered promptly.
...Ian Tomkinson
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Order delivered on day stated but felt that it took far too long. Would have liked to receive it in a couple of days not weeks. But we are happy with product. ...Karen Rumsey
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thanks arrived on time exactly as described... good service all round ...Robert Edwards
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Excellent service from start to finish! Communication all the way through!Would certainly use again if needed ! ...Debbie Parr
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many thanks, good price for part, good delivery, good communication, would buy from you again
...paul rushton
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Efficient service and fast delivery - Thank you. ...Robert Gardner
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