Excellent customer relations. Kept up to date with regular e.mails re delivery which was appreciated.
The first delivery date offered, was, in my view far too long especially as the order was paid for up front.
However, the actual delivery date was quite acceptable.
Kind regards,
Adele Hemmings ...Adele Hemmings
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Item arrived on time and correct. Very efficient and would use Mytub again. ...Owen Catchpole
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really. ...Ian Grosvenor
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Overall good service. Quit expensive delivery charge for a small item. ...Jeremy Shearmur
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Your website is very clear, easy to use and quick! I have saved it as a favourite for future reference. ...Bob Delaney
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Good communications, keft informed of order status. Delivered on time.
Thanks ...David Gunn - Truma UK
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Easy to order and free delivery too. Good experience. Thank you ...James Muff
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Hi got order okay and we are fitting parts this week. Thank you for prompt service ...Muriel Douglas - Morland
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Excellent price and quicker than expected service with very good communication. Thank you ...Mark Baker
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Excellent service, good prices and very quick delivery. ...derek morgan
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