Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance. ...Jo Martin
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Order has been received. Everything fine. Thank you. Colin Hadley. ...Colin Hadley
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Was kept informed of revised delivery date and item delivered as specified.
Quality original part.
I now have a working shower!
Very pleased ... Will use again. ...Stephen Grayson
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Order received. A quick and efficient service - good value for money. ...John Mead
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Very good service as always ...Mr.K. Goodland
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Jeannette searched for my part found it local for me. Just picked it up fitted job done! Great price, great customer relations, Thank You. ...Ray Clark
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Excellent service throughout. Will definitely use again. ...Alan Carrington
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100% satisfied. Would definately recommend you to anyone else and would return to you again for further equipment if required. ...Kevin Culling
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My order was handled efficiently, I was given a delivery date and the goods were delivered on time, 48 hour after placing my order. ...Barry Barnes
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Great Support.
Only wish I hadnt needed it. ...A Randall
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