|Live online support was excellent, with a quick response. Hard to find product on the net sourced and delivered ok. Thanks for your supply.
...Mr Giles Batchelor
|i dont have a problem with my tub service is excellent and the minor problem I did have not of my tubs making but that of the delivery company was put to rights by my tub thank you very much.
|The parts for my Ideal Standard lavatory were delivered as promised.
I was kept informed as the order progressed, so cannot fault your
The parts proved difficult to fit new hinges for a Space toilet seat
as Ideal Standard, in their wisdom, changed the seat design and although
my toilet was delivered well after the change, it was still the old model.
However, with a bit of cutting and fiddling, I got it to fit.
So I cant complain at all about MyTub, but am very unhappy with
Ideal Standard and wont be buying their products in future. The hinge should
never have failed in the first place
|Good customer service and helpful contact - when it became clear you couldnt supply the original panels I wanted and to be honest, I thought they might have been discontinued you offered me options and quickly processed the new order and partial refund. You were also courteous while I was asking what turned out to be a foolish question! : Your supplier rang me promptly to arrange delivery, which was in the timeframe specified. Thanks!
|To the folks at Mytub. Thanks for a perfect job. Right parts,arrived as promised and the best price.
|Everything great with immediate response due to my e-mail asking where it was, probably down to xmas period
|What can I say, I got what I ordered in good time. Many Thanks.
...Mr Dean Woodward
|Item delivered on date promised at 7am despite being during peak Christmas period. Cheers.
|What can I say, great price, great service, great communication. From order through to delivery I was kept informed of what was happening, goods arrived when I was told they would.
|Excellent service - used you for two orders. You kept me fully informed and delivered when you said you would. Pity other suppliers cant match you!