review - product is excellent.
Service...product chosen was out of stock, we were emailed a replacement which was very nice as it saved us having to search for one. However got stiffed paying an extra £9 for quicker delivery which never happened...so not remotely impressed about that!
...Cara Charlesworth
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Excellent service, prompt and very efficient. " The John Lewis of the plumbing industry". ...Marjorie Walker
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Perfect! Just what I needed and prompt delivery.
Thank you ...Alan Vass
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A very nice product, when it finally arrived.
My first delivery was lost in transit but Mytub were very good at keeping me informed of the situation. ...Grahame Arnold
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Thank you for your great service, there was an issue with obtaining the item but you kept me informed. The item was eventually delivered earlier than expected.
Thank you once again. ...john epworth
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Very impressed with the service. It turns out the part I ordered was obsolete but staff went to the trouble of sourcing another supplier. Part arrived promptly. ...A Lennon
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Nice taps, delivered as promised.
A conservative delivery estimate which is achieved is much better than a shorter estimate not achieved - even if the former actually delivery lead time is longer than the latter i.e. if you say 5 days and it takes 7 days thats worse than saying 10 days and getting it in 10. Ideally of course you would reduce your estimated lead time 10 days to 5, or whatever and still achieve this shorter time.
Regards
GG ...Graham Griffiths
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HAD TO WAIT NEARLY TWO WEEKS FOR THE ORDERBUT OTHERWISE NO PROBLEMS ...michael john smith
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Many thanks a very good part to improve the operation of our boiler unfortunately it had 1 item missing from the kit the 90 deg elbows please can you also put the customers name on the delivery note. It is installed and working well. you could make people more aware of this part and its benefits ...Mike Maynard
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Thanks for spending the time to find the components and the communications on progress.
Cheers
Eric
PS Although it would be best of you show on the website if you have stock of items or need to source them... ...Eric Robotham
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