|The purchase process was easy and delivery was quick so I would definitely order from my MyTub again.
The product I ordered is a Dudley Tri Shell cistern. The cistern itself is good and strong so perfect for the install I had in mind.
A couple of issues I have found with the product. The Dudley flush valve sits nicely in the middle of the cistern. The inlet valve and ball cock arm foul on the side of the flush valve as the inlet position on the cistern is more central and the ball cock arm is straight. It should be cranked a little to avoid this problem. I have managed to get it to work although the ballcock arm remains in contact with the side of the flush valve body during flushing and filling so not perfect by any means.
For the flush valve outlet - the main threaded fastener
...Nicholas Whittle - Silver Sands Holiday Park
|Despite problems you had receiving the product I ordered from the manufacturer, you kept me very well informed.
|It all worked as it should have done, and I received the kit on 28 March, having placed the order on 21 March. That was quite satisfactory, but when I placed the order there was no information about delivery time, or availability.
I had to make a phone call to get this information, which I dont think I should have had to . Not quite as slick as some sites.
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We endeavor to keep customers updated with news good and bad, on this occasion a note was created, but not sent to you in error!
|Very happy with service provided, products delivered on due date with no problems.
Particularly appreciated the email updates on availability and shipping, and will buy from you again in the future.
|Very good service. The order was slightly delayed but I was kept fully informed. Unfortunately the supplier omitted some fixing screws, however MyTub responded quickly and sent out a set of screws immediately. Excellent customer service. Il not hesitate to use them again.
|Delivered on confirmed date,every thing o.k.
|collected my order from plumb centre burnley product too fragile for courier delivery everything was fine exellent thanks my tub. b egerton
|Thanks for the e-mails keeping me in touch with my order,and for your quick delivery!
|I am very pleased with my order, its exactly what I wanted, at a fab price with free P&P, and a swift delivery. Thank You.
|We are a manufacturing company operating in Australia and we order control components from mytub due to there competitive pricing and excellent service. They offer better delivery times than many local suppliers and are always helpful with any enquires we have.