Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service.
...Miss Aigoro
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recieved seat ok now fitted good service
...r.t.holdstock
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Many thanks for the excellent customer service
...Aviation Training International Ltd
|
Dear Sirs,
thank you very much for your E-Mail.
We get our order and till now everything is fine, so thank you very much.
Kind regards,
Robert Rossbacher
...Robert Rossbacher
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2 out of the 16 items where damaged, 2 replacements arived on site within 2 days
...L Turnbull
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I could not get the exact part from the Manufacturer anymore, My Tub found it and at a reasonable price.
...David Williams
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Everything great with immediate response due to my e-mail asking where it was, probably down to xmas period
...barry ferguson
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Great delivery thanks
...Peter Horsfall
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Excellent service - arrived very promptly.
...Carole Richardson - Chichester College
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Correct parts supplied, very competitive price. Excellent communication, I was informed by email at each step of the delivery process.
...Eric Boreham
|
£
£62.36 
