The processing of the order was very good, with excellent communications over alternative parts etc. The delivery cost was astronomical, and when a massive lorry turned up to deliver a single valve i could understand why. The carbon footprint must have been massive too! Why didnt you stick it in the post ...Mike Sewell
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long delivery time, but the part was good value and quality. Good communications throughout. I was surprised it didnt come with washers but not really an issue. ...Mr Lane
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Excellent service. Ordered on Saturday arrived on Tuesday. Quality product. Had to pay extra delivery as not a stock item. ...Robert MacGregor
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Service very good, but a timed delivery search would be an advantage. ...Trevor LeeSmith
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Dear MyTub
Many thanks for your help. I did contact the manufacturer and I spent a great deal of time on the internet finding possible suppliers.
It appears that the part is definitely unavailable and I am now having to replace the cooker, even although it is still in "reasonable" condition.
I would like to say that your service has been way beyond what I had expected and that you have gone out of your way to be extremely helpful.
It will not be forgotton.
Many thanks.
John H ...John H
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Great service provided! and changed my order which i made a mistake on, without any problems! Thank you very much! ...PHILIP WILKINSON
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The original taps ordered were discontinuid and after searches alternatine replacements bathroom mixer taps from other makes were recommended. It is appreacheated the time and expertise that your staff gave to my enquiry and are to be highly commended. I have no problem in highly recommending your company to any contacts that are in need of plumbiing items or plumbing asvice
Ray Solley
Tenterden Kent. ...Raymond Solley
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Delay in getting the order to me because the item was discontinued but they did obtain it & send it. It arrived & a week later I got an email to say it would be delivered next Monday. Not impressed with that communication. ...PETER A SMITH
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Actually cheaper than Ebay! , always had a good experience. When I am looking for parts I always check Mytub first. ...David Roberts
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Many thanks for the Valve, great communication and a great price, Many thanks ...Vigo Limited
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