|Quick and easy ordering, quick delivery and the product was correct and easy to fit. Absolutely no complaints at all.
|Product was as ordered delivery very prompt but packaging excessive which results in very exspensive postage cost for very tiny object
|I ordered a Twyford Barbican basin from mytub because I love this piece and I could not find it here in France.
Mytub was the only company on the web to take international orders so the choice was made.
In a matter of ten days my twyford basin had arrived, in perfect condition because it was packaged extremely well in bubblewrap and wood casing.
These guys are real pros, they also kept me informed with updates to my order pretty much everyday...
If I ever need other pieces I need that I cant find close to home I will go with Mytub again, no hesitation!
|Delivery was on the date requested with all items correct. Excellent service - much better that Bathstore who were supposed to supply other items on the project.
|Delivered on time.
Arrived well packaged and in good condition.
I would definately shop here again.
|Excellent response.Your returns policy however is not so good! I am still awaiting a response to return my firstwrong sized item despite 3 phone calls and promises of action.
|The only words I can say are that I got a perfect service, magnificent service and 6* yes, its six star support! Amazing service!
|very pleased with product, although not delivered on the day specified, and the dispatch time was a lot longer than I expected
|It is disappointing that you refuse to post small items when I was happy to pay internation postage with signature / insurance. The cost of sending 3 small items that would basically fit into an envelope is extremely high and to insist on courier service is disappointing.
Alwyn Kennedy JP Vic
Very sorry but we are not geared up to use the royal mail for deliveries.
...Alwyn Kennedy JP
|I ordered a part which arrived when promised and was the right part. Sorted. thank you