Quick and efficient service ...William Francis
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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant! ...David Smailes
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Excellent service, communication was very good items delivered on time promised, with competitive prices would gladly recommend and use again. Many thanks Mr Illstone ...Michael Illstone
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Very good service thank you ...NIKOLAOS FOUDOULAKIS
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Excelllent service ...Mrs M E McEvoy
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Excellent service - very quick delivery, & parts just right. Thanks very much! ...Simon Whiting
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long del date given but goods did arrive on date due now fitted thanks for your efficient service ...Mr Tinus Buitendam
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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
...John Cooper
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First class service with regular progress updates.
They managed to source a product which none of my local suppliers could supply!!
Well done ... :-) ...mrs janette kirkpatrick - calmac developments ltd
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I thought the service was very good all round and wouldnt expect anything would better it
Thanks Rob ...Robert Davis
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