It took just over a week to receive the item, which is quite slow, but the frequent email updates were valuable.
...Michael Stanley
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my thanks to all staff who prossesed my order for the grundfoss pump and who kept me infomed of the problem of it no longer being available but locating a replacement suitable for the job and it arriving on the date specified
adrian jarvis rspb maintenance
...Adrian Jarvis at rspb
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Excellent service and good communication.
...Dr Andrew Dodd
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Many thanks for your prompt despatch of the hinges they are perfect. Great service.
Many thanks
Kenton
...Kenton May
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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Goods received in good order but not in the 2 days originally promised. 5 out of 10
...Dacefield Services Ltd
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Excellent professional service,I was always kept in touch-keep it up
Thanks again
J.Hoare
...Mr J Hoare
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Excellent service the parts arrived the next working day as promised will be using mytub again. Many thanks.
R Hill
...Roland Hill
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Swift delivery, good price. Painless transaction.
...Daniel Veall
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The product arrived promptly and was as described.
My one complaint is the packaging that was used. For the single support tube of about 12mm x 150mm, it arrived in a box that was about 300mm x 200 x 200, packed with another folded box, inflated plastic packing and was inside a padded envelope. All that was required was the padded envelope with a stiffener inside to stop the tube getting broken. In these days of trying to reduce packaging, this went totally the opposite way
...Mark Fisher
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£
£31.62 
