Many thanks for the very prompt delivery of my order and the trouble yiou went to get the basin which was ob
solete and out of stock .I have no hesitation in recommendnig any one to order from you.....Lawrence Kendall ...Mr Lawrence Kendall
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Item received with thanks.
A very prompt service, many thanks. ...A D Weatherley
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Excellent service will recomend thanks ...Joao Lopes
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Service was very good
and I was kept informed of delivery updates.
Though I think they where let down by
there suppliers ...Ronald Shore-Marston
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Ordered pebbles & matrix for gas fireplace on a Sunday evening. Everything arrived on Wednesday early afternoon. Totally transformed my fireplace. Well pleased with service & product. Have another fireplace to sort out will use mytub again. ...Lee Wilson
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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Brilliant service. Located a part that 3 other sites didnt have in stock, after I paid for them!
Will be my first port of call next time. ...Joe Leone
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Excellent service. Would use MyTub again. ...Robert Williams
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My only comment would be on the extremely quick delivery, thanks. ...Household Maintenance
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Great product, arrived quickly. Hassle free shopping for an item that I couldnt find anywhere else cheaper!
Highly recommended. ...richard farmer
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