|Thank you for ensuring that I got the parts before Christmas due to the parts being out of stock.
However I would not have ordered from you if your website had told me that you were out of stock when I placed the order!!! I had to pay the shipping to get the parts on time.
Customer support was great!
Miss-leading customers at point of order first class!!
Oppertunaty of a repeat order from me...........nil!!! Priceless!!!!
|All fine, no problems with anything at all, quick dieptach & delivery.
...Practical Haverhill Ltd
|all sorted with no problem: helpful additional information from staff
web site worked ok on mobile tablet
And was kept informed on the progress of my order throughout the process, i will be recommending your company to other people in the future.
Thanks for all your help
|Took 3 weeks to deliver. To be fair, communications were good, but for an online seller claiming that items were in stock and delivery in 2-3 days, the overall service was pretty poor. Under the circumstances, i would have expected more of an apology or discount off next order - otherwise i might as well go to my local plumbing centre next time.
...Mr Christopher R Henry
|Valve arrived quickly. extremely good price in fact FIRST CLASS SERVICE
|Two Push Buttons arrived in good time and now fitted and working.
Thank you for prompt service.
|Great service and superb on price, 5 days to deliver and delivered everything on time...would highly recommend.
|There were a couple of problems, but the staff were outstanding in seeing the situation resolve, they were really helpful. Thanks
I received the package and everything works perfectly
thank you for your care I am very pleased with your hospitality and the quality of your services