|While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
|Yes thanks goods have arrived safely
Exellent service, I was not at home when Yodel called, but they left the parcel with my neighbour.
...Mr John Mainstone
|Excellent service, kept me regularly informed of order status & order delivered on stated day
|I am absolutely delighted with both the helpfulness of your operator, who called back with availability of stock and delivery when I needed them urgently and quality of the shower hand grips. They arrived when promised. My only suggestion would be for you to supply the screws with the item but I suppose this would increase the price which was very competitive. Many thanks.
|Fantastic service, second to none!! I won't look anywhere else for spare parts from now one, what is the point?
|After I discovered I had made an error in what I ordered, I requested the order be cancelled and the folks at MY TUB quickly cancelled my order without a problem. Excellent service!
|Everything went to plan. Thank you
|the tap cartridges were easy to find and order, fast delivery in good condition, great service and keen price, happy to recommend - thanks
|couldnt have been easier or better - well done.
|Thank you, for your super fast and great service.