Order was not delivered on the day specified in the order update e-mail which was very inconvenient as someone had to wait in all day. However when we raised this issue we did receive a quick response and the sink arrived the next day. The sink is great and as described although we were a little surprised that it arrived with no protective packaging. In this instance the sink wasnt damaged but it would be very easy for a sink like this to be damaged in transit without any protective packaging.
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Dear Tim
We are sorry for the inconvenience and are looking into why this occurred. As we do not use couriers to deliver pottery the delivery team who are used to delivering sanitary ware are simply picking off the shelf, putting on the van then droppi
...Tim Amery Limited
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Im happy with the service from My Tub. The team was very helpful in finding an alternative item for me when my original order counldnt be completed.
The team sent pictures of the item to help me make a decision and processed a refund as the alternative was cheaper than my original order,
Very happy with the teams overall service level and would use My Tub again.
...Mr S. Skinner
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Very slow delivery on urgent parts.
Staff were very quick to reply to emails about our concerns, but it still took a long time to receive the goods which were affecting our process.
...Whitby Seafoods Ltd
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Thanks for prompt service, everything in good order.
...M B E French
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Pump turned up on time fitted and hot water now on, many thanks! Mick Frampton
...Michael Frampton - Tri Management Ltd
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good product very good service would buy from you again
...Mr J Neave
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Arrived very promptly, when it was installed it worked first time
What more could I ask, Prompt Service and a quality component
...Charles W Marshall
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first class shop, plus web site.
thank you
...pat cooper
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Good value for money, good communications but very long delivery times compared with similar companies.
...Peter Mayer
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very good service. kept informed on progress of order and obtained ampm time of delivery from courier when requested. well done.
...david j copeland
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£
£32.67 
