Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou ...Robin
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Excellent value and helpful friendly staff, but i was told i had to pick up from Camden as it was fragile. I then had to wait a long time for it to be delivered to the pick up point, but then , a change of mind and it was delivered direct to my door, so, it was a good service.
Many thanks Rob ...rob loewenthal
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delivery driver said we would of had our order on friday but someone had put the wrong postcode on the parcel eg 5dp instead of 5dq so they couldnt find us. ...MR D A FRANKS
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Great service as ever! ...Ondemand Plumbing
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Very good service, ordered a basinpedestal which was not suitable not totally my fault, but was collected and money repaid less restocking charge without too much fuss. ...chris meadows
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An excellent service. The part arrived as advised and it was simplicity itself to pick up. Thank you we shall use this service again. ...Jeffrey Robinson
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received in good order and on time ...Brown Cow Brewery
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With my order you stated that some of the items were obsolete. You suggested an alternative form your vast stock. These items not only fitted but were also cheaper. I received them in your started time frame. Thank you. ...Ian Bramhall
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order is complete we will pick it from yours monday ...MRS K K DHANDA
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The only words I can say are that I got a perfect service, magnificent service and 6* yes, its six star support! Amazing service! ...Agricel Lda.
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