|Easy to find and order parts arrived on time but info on status of order could be improved.
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We are sorry but the office had been closed over the Christmas period which would reflect why there had been none of our usual communication.
|I was happy with the service. The mirror was well packed and arrived safely. The only quibble might be the delivery period. It took some time from order to receipt. Having said that, it did arrive on the day you said it would so it's a minor complaint
|Although, the unit was unavailable at the time, and the delay was a number of weeks, once informed of the scheduled date, the date was stuck to, and I dealt with well informed staff, and keen to "find out" rather than "fob off" attitude, and they were happy to help. Arrived in decent packaging and kept informed over automated e mails as well as brain behind email when requested for information. Good to deal with.
|I will certainly be using Mytub again, delivery could have maybe been a little quicker. Kept well informed on order progress.
|Many thanks for all your help in obtaining the items requested
We are most impressed with the service that you provide and would not hesitate to use your company again
|Very impressed with service . Most suppliers just indicated the part was obsolete. You came back with a further request and searched for a replacement part which worked fine. For an on-line supplier this was explementary service . Will certainly recommend to other gas engineers.
|Pleased with service, would use again , value for money.
...Mrs Norah Powell
|A very impressive service! Excellent communication throughout and delivery exactly as stated.
Thank you so much.
|I AM VERY PLEASED WITH MY ORDER AND WOULD USE YOU AGAIN
|Very happy with the service received, easy to order, excellent prices and quick delivery. Will definitely use again, thank you.