I received my order, yesterday lunch time at around 12pm. I must say that I feel a little let down as I placed my order on the 281112 and didnt hear back from you until the 141212 to say that the complete order was not in stock and would not be until January. I asked you to go ahead with the order as you had already taken the money from my account. I then had an email on the 171212 saying that the order will be in by the 070113 only to be told again that the order wouldnt be in until the 210113. I understand that this is not your fault but i would have preferred it if you could have let me know a couple of days after I placed my order that the order was not in stock as my customer was left without a shower for nearly two months.
...Peter Downey
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Thank you for your service. Unfortunately I misunderstood the web page and placed the order for what I assumed was a concealed cistern complete with lever, when it was for the lever only. I now wish to return same. The delay since receiving the item is due to me being abroad for the last week. The box has remained unopened.
I look forward to your reply.
Ken Smith
...Ken Smith
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Delivered as promised - goods exactly as advertised - unbeatable price
...Mr R Nisbet
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Excellent customer care and service. Great pricing and fast delivery.
...Elizabeth Truszkowski
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Hep20 product good - as expected - morning delivery was great - six day lead time from order was one day ever expectation - online support was fantastic
...marcus Payne - Ecogas Boiler Services
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Excellent experience, had the part I needed despite it being an outdated item and I found it quickly on the website and delivery was fast
...Stewart McGrath
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Ordered, paid for and delivered quickly and painlessly. Thank you.
...Jim Dunlop
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The young lady who helped me , Jeanette , displayed customer care and a willingness to assist so rarely seen these days. She has a pleasant attitude and nothing seemed too much trouble. Thank you !
...Len Burton
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Would be happy to use again and recommend to colleagues.
...Alec Pearson
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customer service was excelent. kept me informed at all times. Will recomend to everyone. Order arrived on time.
...DIANE PARSONS
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£
£33.08 
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