|Good price, good service & quick delivery - what more do you want!
|Our order was delivered swiftly and efficiently - just as our last order was. An excellent service all round!
...Mrs Jane Shaw - Mr
|Great Service. Particularly liked being kept in touch regarding delivery date
|long del date given but goods did arrive on date due now fitted thanks for your efficient service
...Mr Tinus Buitendam
|Superb service, thank you
|Order received. It took a little longer than expected but I was kept informed by E mail as to when I would receive my order.
|Thanks you for your prompt service. Could not get ignition button for my cooker hob from manufacturers as no longer make them. You had one in stock and I ordered on Tuesday and received on Thursday - couldnt do better than that!!
|Quite surprised when plumb centre delivered the goods as I had already been there to source parts and I have an account with them. Nevertheless good service parts were delivered early and fitted same day.
...R G Cole Plumbing and Heating
|An easy transaction, where i was always kept informed on the progress of my order. Arrived ontime and as described.
|Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it