|Website easy to use, item arrived in good order and item was delivered on the date advised at time of ordering and was well packaged.
|Excellent turnaround time - ordered Monday night, received Wednesday morning. Plenty of communication about delivery ETA. Delivered on time. And the product prices were far better than anywhere else I could find on the internet. Many thanks.
|I am impressed with your service all end. Pricing is very competitive, I like the free delivery over £50. Packaging was immaculate.
I had a problem with a mytub order years ago when I was starting out as a plumber. So unfortunately I have avoided you since. But, I thought I would give my tub a go again and very pleased. Will use again!
...Rachel wilkins - She-Plumbs Brighton
|I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent
|Prompt delivery and a good price. Quite rare to find spare parts with such ease
...MRS C WISEMAN
|Cant fault your sevice, excellent online ordering service. Had a query regarding an item I couldnt find online so telephoned support who sorted it in minutes. Delivery very quick. Brilliant
|Thank you I got my order now final , you do not know how my happiness
after I went to get it today and I will not try to order any thing more from
you again . You have very bad service ,
|Amazing speed of delivery, shame all companys cant do the same. Well done!! Thank you
...Mrs M E McEvoy
|I have used your company twice to purchase new toilet seats for our GP Practice. On both occasions the website was easy to use and the delivery was very quick, I would not hesitate to use your company again or to recommend you to other people, I have received excellent service.