Good customer service and helpful contact - when it became clear you couldnt supply the original panels I wanted and to be honest, I thought they might have been discontinued you offered me options and quickly processed the new order and partial refund. You were also courteous while I was asking what turned out to be a foolish question! : Your supplier rang me promptly to arrange delivery, which was in the timeframe specified. Thanks! ...Elaine Lawrence
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Although what I ordered was the cheapest I could find online, the delivery of around 2 weeks was very long, especially when most sites nowadays offer a two or even next-day delivery. Two weeks without a fully-working shower is a long time to have to wait.
When the parts were delivered I wasnt home, so they were taken to a centre, more than a 90 minute trip from my house, which was quite inconvinient.
Still, I have the parts now, Ive fitted them and my shower is as good as new. ...Graeme Sayer
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All fine really, apart from a pretty slow delivery service. 6 days to deliver within the UK is I bit excessive, as Ive had things shipped from Napal in less time. ...Paul Regan
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Great prompt services and also great contact with customer services would highly recommend ...Darren Thomas
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Excellent service, goods arrived early ...Ian Ashford
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A company that looks after its customers and does everything possible to complete their order . First Class ...I.E.Ralph
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Everything went well, even though the part had to be left without a signature. ...Graham Ellis
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Great service. The part did the job and peace has once again resumed in the Henshall household!
thanks ...Ron Henshall
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Wasted two days waiting for delivery, was lucky the third time. The only thing making me considering buying from this store in the future was the very prompt and helpful customer service. Overall not a good experience. ...Adrian Cruceru
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Thankyou for your product which I was very pleased with
Regards
Judith ...Judith Harkus-Jeffries
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