|Excellent seller, no problems with sale or delivery,would recommend them
|Excellent service throughout, no hesitation to recommend to others
|Part arrived OK, Thanks
|Excellent service, managed to deliver during the snow when we were cut off from all other deliveries! Impressive!
|Brenda, you are a star. Fantastic customer service.
Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of her way to arrange a replacement part, having to navigate a challenging supply chain in order to get it to me.
Will definately shop with MyTub again.
|Very efficient and effective operating methods, excellent!
|Ordering process very straight forward, kept informed of the status of my order and delivery. I am a returning customer and again very please with the service. Excellent!
|The service is very good. Items are always delivered on time. Also when I text for any information I am always updated as soon as possible.
|We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
|Great communication and follow-up over an obsolete part. A company to trust. Many thanks.