The price and service were good, though the dealy from placing the order to delivery was rather long (several weeks). In practice it didn't matter in this case, but normally I woudl not have wanted to wait so long. ...scott windeatt
|
The boiler baffle plates arrived promptly. They fitted perfectly and the boiler is working as new. ...Michael Sandison
|
I have fitted the part you sent me and now my fridge is working perfectly, thankyou. ...neil biggadike
|
It took a ridiculous amount of time to receive this item and there seemed to be a very long supply chain. ...Tim Haines
|
Took a while to receive but i expected that. Goods arrived as described. ...Allan Docherty
|
Very many thanks to Jeanette in Sales for all the extra trouble she went to checking product suitability for me. Excellent customer service, much appreciated. ... Paul
|
Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
|
Service is great, yet to fit the part but it appears to be perfect.
Kind regards
Tony ...A Mason
|
The item arrived next day - great service ...Trevor Owen
|
Received a bulkhead valve for my old Worcester boiler at a competitive price and delivered as promised. ...John Newall
|