Website said "in stock" but took 10 days to arrive
------------- ------------------------- -------------------
Hello
The website says;
Normally stocked
3-5 days delivery, double check here..
You may not have see that, sorry it took longer than you thought it might.
Regards
MyTub ...Parker Properties
|
This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really. ...Ian Grosvenor
|
Excellent service. Initially quoted as 7-10 day delivery, item delivered within3 days. ...Robin Cooper - Morgan Cooper Limited
|
I will be completely honest ,i found the ordering and the delivery prety good ,but i found that the communication i received from a lady called christine was brilliant ,the item i ordered was not in stock when it should have been ,and i received messages, informing me of what was going on and when to expect my delivery.
all other companies i usually deal with leave you guessing when your delivery is due .to me communication is everything,how con you plan something when you have no idea where your parts are . ...david shorter
|
Many thanks, smooth transaction from start to finish. ...Ty Cato
|
The Item was received yesterday 300812 intact and as described. I can ask for nothing more. ...EWOS Ltd
|
Recently purchased a Rangemaster sink from My Tub. Service over the phone was friendly and professional Jeannette. Kept informed all the way through the process. It arrived when they said it would. Very happy with the overall service and would use MyTub again. ...Claire Walton
|
Many thanks for the help of the staff who help me with placing my order as i made hard work of it! The handle fits well and arrived on time ...june packham
|
We duly received a package with good condition.
Thanks. ...Ataru Onuma
|
Many thanks for an excellent service as always. ...Gavin Hall
|