|The service and communication was absolutely top notch. Very helpful staff and would definately use again.
...M A Khan
|Thank you very much for your excelent customer sevice we were kept upto date from the time we ordered our boiler to the day it was delivered.
|Very pleaed with both product and service. Will use again.
...AMBER HEATING SERVICES
|Excellent communication system - my order had quite a number of lines on it so several deliveries.
My only small criticism is with the plumb centre order picking - all small items were just dumped into one big plastic bag, thus a large number of pipe fittings, inserts of various sizes etc all loose together in one bag. When we de-kitted and checked the contents to the delivery note there were a couple of shortages.
Again, comms with yourselves was very good during process. Issue resolved as I just walked up to the plumb centre branch and picked up the shortages.
Otherwise, will certainly recommend mytub in the future and likely use yourselves again.
|Very good and helpful service. Would recommend
|Was delivered at the time discussed.
|very efficient, thanks.
|Excellent service - communications very good
...Richard Pinker - Mr
|Great experience - sensible price, genuine part, swiftly delivered, regular updates on order process - happy man!
...Horse & Groom
|The wording Does not have an automatic price update please enquire really means the price quoted on the page is meaningless. I checked the stock on the system and received an email saying the item is in stock. The system allowed me to order and pay at the price shown but I was then emailed and asked if I really wanted this colour and if so the price was 50% higher because it was a special order!
As far as Im concerned I was offered goods for a price, I accepted that offer and paid that price and then was told the price is significantly higher. I dont consider this to be good practice and recommend the wording be reviewed.
This is a very valid point and one which will get addressed thanks. Price on application may be needed to preven