Please note only three knobs fitted out of six sent
|Thank you for your service. Unfortunately I misunderstood the web page and placed the order for what I assumed was a concealed cistern complete with lever, when it was for the lever only. I now wish to return same. The delay since receiving the item is due to me being abroad for the last week. The box has remained unopened.
I look forward to your reply.
|Excellent communication so i could keep my customer upto date
|Dear SirMadam, I found your website very clear and easy to use and when I found the part I needed ordering and payment was quick and easy. Update e-mails were useful but my only complaint was that delivery was 1 day late.I did not require the part urgently so it was not a problem.l would recommend mytub to my friends.
|I was very impressed at how quick the order arrived at my address. and even more impressed at the fact you sourced the part
Our local Plumb Centre said it was unavailable
Thanks and I will be recommending you to everyone
|Im happy with the service from My Tub. The team was very helpful in finding an alternative item for me when my original order counldnt be completed.
The team sent pictures of the item to help me make a decision and processed a refund as the alternative was cheaper than my original order,
Very happy with the teams overall service level and would use My Tub again.
...Mr S. Skinner
|Brilliant service. Image of product not already on the site but you were able to obtain it ASAP for me. Received the item in only 2 days, shipping to ROI. Thank you.
|were the cheapest price i could find, kept me up to date with my order even after delivery, will use again and highly recommended, thank you.
|Very good service
...Flair Developments Ltd
And was kept informed on the progress of my order throughout the process, i will be recommending your company to other people in the future.
Thanks for all your help