|Thank you very much for an pleasant easy transaction, i was kept informed of the process all the time. would use again and recommend
...The Old Bungalow Guest house
|Delivery received yesterday in opened package, damaged box and partrs missing. NOT impressed
|Excellent service, good communication, quickly located a part that everyone else said was obsolete.
|Second time I have used mytub and once again got good service, item arrived quickly. Will use again.
|I am very pleased with the service I received especially communication was quite personalised and very good and informative. Even though the items were not in stock I still received them promptly. Overall, very happy.
|Great price, fast delivery, an excellent service all round. Thanks
|wondeful service, my solar heating fluid arrived first thing in the morning the very next day. You cannot inprove on that. many thanks
|While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
|My order arrived on the day specified, thanks. It would be useful if a text message was sent to indicate likely arrival time, I was just on the way out when the driver arrived, so nearly missed him.
...Ivor John Lane
|Very good service as always