I would like to thank everyone Ive dealt with at MyTub. The response time between sending a question and receiving an answer is incredible and you have all been so helpful especially with the special order item.
Thanks ...Vince
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Although delivery took over a month, this was a part for a piece of equipment nearly 20 years old and myTub were one of the few places I found who could supply it, we were kept updated on the delivery schedule and your staff were very helpful when I chased the order. I would use myTub again. ...Businessclean Cambridge Ltd.
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Very quick delivery in the evening which is very unusual for other shops.
Goods in perfect order professional communications and order confirmations. Thank you ...Andrew Ciepalowicz
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Kept up to date with progress of order throughout and very competitive price plus great service. ...Richard Forder
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Unit received as described, within time frame stated. ...Iain Carson
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Good service but you gave no notice of delivery which is necessary out here.
...Steve Watson
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five star service
...nicholas browne
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent ...Andrew Henderson
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excellent service would use again ...karen bromfield
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Quick, efficient and pleasant staff both in sales and dilivery staff, will certainly recommend this company ...Elizabeth rodgerson
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