|Everything fine, thank you. Found what i wanted relatively easily on your website. Good price. Speedy communication. Delivery info given quickly and actual delivery prompt and efficient. No grounds for any form of complaint !
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
------------- ------------------------- ------------------------- ----------------------
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
|Good communication and dispatched as advised
|I received my order as advised on Friday by a very pleasant man, toilet seat all correct and a very good experience from start to finish. I wold recommend your firm for good service.
...Mrs Jeanne Fairman
|Excellent product, 100% happy THANK YOU
...paul john jacob
|Could not fault excellrnt service
|Ordered 20th September & money taken immediately. Problems with getting product so not delivered for 2 whole weeks. Good price & good updates given but why not charge when product ships
|Following damage on the first delivery the replacement arrived very well packed but still with two bent pins at the end of the bulb!!! This obviously did not happen in transit. It seems that a consignment delivered to you must have been damaged. I advise checking before delivery. I have managed to sort out a bulb so that it is usable and it seems OK.
Regards Phil Barden
...P J Barden
|Efficient service and fast delivery - Thank you.
|Product & Price very good,Thought delivery time could have been better! "I would use you again & recommend you"
...Keith Nolloth - Keith Nolloth Garden