Hi,
Part of my order was missing but staff at MT and at my local supplier could not be more helpful. Well done My Tub, customer service gets a 10 from me ...Martin Frain
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good service, good price - the only problem being with the firm ( Wolsley? ) that delivered it; I stayed in all day awaiting delivery - only to find ( via Mytub) that they had broken it in loading and hadn't bothered to tell me or you; Mytub good; Wolsley bad.
...r.e.underwood
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great service ...ksk plg
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Service and delivery time was excellent. Unfortunately the basin arrived without Fittings SR1015XX 120MM BOLTS FOR MASONRY WALL PAIR. ...Marina Slade
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Good reliable service and products would recommend. ...lesley
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Very pleased with overall service. Good practical web site.Helpful with delivery window. ...Peter Grainger
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Once again the goods, when they arrived, were as expected but delivery dates slipped a lot from the original date at payment. I was kept informed of the situation and, luckily, I was not desperate for the goods to arrive. It may have been the particular items that I ordered that caused the delay. ...Ray Le Goubin
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Good service and communication - would recommend. ...Gordon Dougan
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Despite problems you had receiving the product I ordered from the manufacturer, you kept me very well informed.
Thank you ...Mark Topliff
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Great service and assistance from your staff in Whitley Bay they could not have been more helpful. You were however let down badly by the Plumb Centre in Burnt Common near Guildford Surrey. I eventually had to go there to collect the basin because allegedly their driver could not find the house. It is on one of the main roads in Woking, to get into Woking from Burnt Common 3 miles he has to drive along part of it. I was told the goods were awaiting collection, went and found them still to be in the van on another random walk around Woking. When the driver returned I asked him what had gone wrong he said he got the first 50 yards along Old Woking Road, his sat nav told him to stop at the takeaway chinese so he did and gave up. Other staff including the manager tell me he was removed f ...Graham Burgess
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