Not delivered on time, as for some reason item left off van.
However, customer services dealt with it quickly and efficiently, calling me back to keep me updated. Item was then delivered the next day. ...Matthew Lewis
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Great service! Very impressed with your e-mail communications and quick order processing and delivery. Thank you! ...Lyn Hughes
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive. ...Conor Donnelly
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Just ordered some bathroom furniture and wanted to say a massive thanks to Rachel for all her help. I must have made a dozen changes and Rachel was fantastic getting me quote after quote.
Thanks again Rachel for all your help
Pat ...Patrick Boyle
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Excellent service! ...Marini Maurizio
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Great to contact by phone and text. ...Lynne Rowan
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Received on time. Great customer support. Will definitely use him for future purchases ...Juan Jose Carlier - Inter-American development Bank
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The Item was received yesterday 300812 intact and as described. I can ask for nothing more. ...EWOS Ltd
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Well pleased with order was able to pick up at our local Plumb Center. Fire looks lovely now with the new coals ...Mrs Norah Powell
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Hi Jeannette,
Fantastic, express service, I will await the delivery as detailed.
Thank you ...Peter
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