Goods received well packaged and intact. Because they arrived later than I expected 13 days after order I will not have time to assemble and install before going on holiday so cannot comment on quality of product yet. I was well informed about the progress of the order and received a telephone call to check and confirm the delivery date which was useful. ...Kevin Evans
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My goods arrived within a few days of ordering. No problems. Would happily order again in future. Thanks. ...Matt Carey
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long del date given but goods did arrive on date due now fitted thanks for your efficient service ...Mr Tinus Buitendam
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio ...David Pawson
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Super prices! delivery very quick, thanks. Will remember you, your in my favourites ...J Nedly
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Excellent update system kept us informed as our items progressed towards delivery which was exactly as per quoted date prior to order.
Items were well packaged and in very good condition.
Can find no fault with MyTub from our pre-order queries to receipt of goods.
Excellent service which we wil use again in future.
Many thanks. ...A.C.A.S. Engineering
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Fabulous customer services, very helpful advice for a domestic customer and layperson, fast dispatch and goods as ordered. Thanks, judy ...Judith Nicholson
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very satisfactory service. thank you very much ...george baker
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Very good service
Easy to follow site, good communication re order status ...neil l stewart
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It arrived on time, and it works.
What more can one ask
Thank you ...Stewart Orr Sound Services
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