While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
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I had tried everywhere to obtain grill oven element for my cooker and you were the only company able to fulfill my order, couple that with exceptionally fast delivery makes you one of the best suppliers of domestic spares I have found. Will definitely be added to my list of suppliers.
...Des Vyse
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Always quick, always helpful and pricing is good too.Definitely recommended.
...Pico Catering Projects ltd
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There was a little glitch with regard to the delivery period which changed after the order was placed but Christine resolved the problem and kept me informed. Quite happy to order again.
...H.W.Wilson Ltd.
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Perfect and prompt service.
Many thanks
...MarK Seager
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A Fast Delivery
...Reece Bevan - Plumb Factory
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Lovely fast efficient service. Nice quality product fitted in seconds. If only they did a soft close version of the twyford visit seat . None the less I would definatley recommend my tub to everyone. : Thank you
...Kay Edwards
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Great service. Items delivered on time and in good order.
...ARNOLD MABBETT
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Brilliant service. Fully informed of order status - fantastic. Service. Thanks
...Stephen gates
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Thank you for your great service, there was an issue with obtaining the item but you kept me informed. The item was eventually delivered earlier than expected.
Thank you once again.
...john epworth
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£
£16.30 
