|My initial enquiry was dealt with promptly and courteously. I was kept up to date regarding my order, which was delivered on time and in perfect condition.
|Price of product great. Price of postage excessive. Something tells me you are using the postage costs to supplement the cost of the product!
|Excellent, very fast delivery, thanks.
|Unit received as described, within time frame stated.
|Thank you very much. Outstanding customer service and communication.
...Angelique Jill Faure
|Very good value and delivered in good time. I would definitely use My Tub again.
|Although what I ordered was the cheapest I could find online, the delivery of around 2 weeks was very long, especially when most sites nowadays offer a two or even next-day delivery. Two weeks without a fully-working shower is a long time to have to wait.
When the parts were delivered I wasnt home, so they were taken to a centre, more than a 90 minute trip from my house, which was quite inconvinient.
Still, I have the parts now, Ive fitted them and my shower is as good as new.
|Good value, quick service
|thank you for your prompt service. The goods arrived on time.
|Apart from the very late delivery, which I know was beyond My Tubs control thanks UK Mail, I know it’s a busy time of year but “Next Day” delivery was a full two days late otherwise My Tubs regular communications with me and chasing UK Mail to deliver before Christmas, were spot on. A very big thanks to Rachel, she was marvellous.