Ordered an item (3 way inlet valve) for my washing machine on 22/4/2011 and did not receive the item until 10/06/2011.Although Jeanette kept me informed and always emailed back, I received a faulty/broken item twice (packaging was not very good). Wasting money on the laundrette I finally arranged myself to collect the item from the local parts center. Meanwhile the washing machine motor had rusted and when fitted the item the washing machine was broken. In the end I bought a new washing machine and my advise is to go to your local parts center rather than going through this website. VERY DISAPPOINTING! ...maria cox
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Very pleased, good value, helpful staff and order arrived safely, I would recommend MyTub. ...Barry Osborne
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Very good communication and prompt replies. Slow delivery: order placed on 2nd delivery first stated to be 16th, then confirmed 10th, finally 20th. ...MR P KELLY
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Overall a good service. I would recommend it to others and use it again.
Website is clear and easy to follow, the different part number was clearly shown as the correct replacement for what I needed.
The part availability request was answered promptly the request for a suitable fitter took a little longer but was still OK.
Delivery time was reasonable, but it did arrive one day early good, but would have been annoying if Id made special arrangements for accepting the delivery.
My only criticism is of the confirmation emails. Some were sent in duplicate, which would have been confusing if Id had several different items on order. And one confirmation of despatch arrived after the part had been delivered and fitted! ...John Weddell
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All round a very good service. Would definitely use them again .
Regards Stephen Hindley ...Stephen hindley
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Thank you for your help and for finding the right part for me ...
very good will used you again
Richard Preuth ...Richard Preuth
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hi my bath arrived on the 25 as emailed very pleased thank you your service was very good ...mr t j weeks
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I had a problem trying to find a replacement element for my old towel warmer, and Steve went to great lengths to try and find a solution for me. Unfortunately he couldnt resolve the issue, but he was extremely helpful and understanding and I thank him for that. ...Barbara Scott
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received in good order and on time ...Brown Cow Brewery
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Thanks for your excellent service. Will use you again when necessary ...Norman Kaye
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