Very helpful service, particularly when I made a mistake in the order and it was corrected without hesitation at no additional cost.. ...Hugh Kelly
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Excellent service. Arrived in time and no damage to coals. Did not think I would find company to supply goods as fire no longer available.
...Janet Doohan
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All stuff ordered arrived as agreed. Successfully fitted. All working. My only constructive comment would be the time that it took to arrive. I am sure that there are good reasons for the elapsed time and I am happy to have waited because he price was good value. However, I did have to flush the toilet with a bucket while waiting. If I had realised what the wait time would be, I might have paid you or someone else more to get the item quicker. I dont remember the delivery time being made clear before paying. ...John Charles Levett
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So pleased I was able to still buy the correct vermiculite for my Valor gas fire. I bought a cheaper pack first, of a different brand from another company, which had larger granules. Unfortunately, I found it caused quite loud popping noises when the fire was on. Using the correct vermiculite bought from your company has made all the difference. Also, it was delivered within good time. ...Julian Willis
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Kept informed of when deliveries would take place and of any delays. Very good service and would use again. ...Maureen Rooney
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On the phone, the respondent was not up to speed, but said to email, which was prompt and accurate. ...Ed Sirett - Make Do
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Order delivered as quoted and on time very good service.
Questions answered quickly. Good price.
Would have liked to know that delivery was a signed for only delivery before order completion, but someone was in to receive delivery so no problem.
Will use again when needed ...Jonathan Barnbrook
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RECEIVED PACKAGE PROPTLY IN GOOD CONDITION THANKS ...Mark Gough
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The order didnt come immediately But my tub was very good At updating Where things had got To and when i might expect it. Will use again ...David Finch
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I will certainly be using Mytub again, delivery could have maybe been a little quicker. Kept well informed on order progress. ...Robert Mackay
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