|very pleased .Ordered item .was sent next day .And good communication would use this firm again
...geoffrey leonard phillips
|Really good service - quick and good product. Will use mytub again.
...Mrs Rita Livermore
|Helpfull and friendly staff, will use again.
...hurst plastics ltd
|I found your website very easy and straightforward and in particular I found the telephone link invaluable in ascertaining the availability of the part and the staff on the phone could not have been more helpful.
|Great price, very fast shipping, would definitely recommend
|I placed my order for a basin and brackets on Thursday, 30 Nov 2011. Correspondence from Christine kept me informed of the estimated delivery date and on Friday 02 Dec 2011 Christine gave me the confirmed delivery date of Monday 05 Dec 2011.
The basin and brackets were not delivered on the confirmed delivery date of Monday, 05 Dec 2011. When I emailed to let My Tub know, Jeannette responded promptly and professionally. The basin was damaged and another one put on order to be delivered to me on Wednesday 07 Dec 2011.
This was delivered this afternoon which completes my order and I am satisfied with how everything was handled.
If I need any other bathroom or kitchen supplies in the future, I would not hesitate to purchase them from My Tub again.
|I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant!
|The service from mytub was first class. Thank you.
|Thank you for keeping me updated on my order. The part arrived yesterday and was packaged well. You let me know by email when the part would be dispatched and it arrived when you said it would. Thanks again
|I spoke to a very helpful lady while I was ordering a part through your web site this afternoon. She helped me through the ordering process and I also enquired about next day delivery. Unfortunately I was too late to achieve the next day deadline, but this lady did all she could to see if this could be achieved for me.
Many Thanks for her efforts.