|Excellent service as always. Even when things are not straightforward communication was good and the the system worked very well. Well done MyTub!
|Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio
|Found ordering straight forward.It was a little confusing that the date of arrival was found to be a day before the depot received it ,but I was confident that it would arrive the next day . And so it did.
...Mrs Mairi Wallace
|more than pleased with service kept me up to date all the way, would not hesitate to shop again
|Very impressed with delivery time updates via email.packaging excellent.fantastic service.will order again.
|Very efficient service! Delivery was made day after order was placed - Brilliant!
|VERY GOOD SERVICE, THANK YOU
...REV. B. POWELL
|Order delivered as per instructions received, exactly as ordered. Thank you.
...Rev Graham Morgan
|myTub can take a bow. it was a well organised buying experience from, start to finish. Their contact by email to your queries is better than most companies, on the Internet. Oh! by the way! I got an adaptor for the euro plug on the pump. Im still awaiting the instructions from the manufacturer. Which!..myTub was... in "No" way to blame for. I give you!.. 1010...for a job well done.
|great service will use again
...roy lingard - R.N.Lingard elect ltd