|order was fine...exactly what was expected.
|the service was fine.
|Items received bank on when your informative communications said it would arrive. Well done you, a good company to place an order with, no messing around.
|No problems with this transaction. The boiler was delivered on the date stated.
I will use mytub again if the need arises.
|Good service - well done!
|A great service. Nick H
|Excellent service. The product arrived on the date promised and was exactly as described. Thank you. Will definitely use again.
|Excellent service. Kept fully-informed throughout.
Regards - John Carter
|Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
|The part was exactly what I needed. Thanks for a great service.