Live online support was excellent, with a quick response. Hard to find product on the net sourced and delivered ok. Thanks for your supply. ...Mr Giles Batchelor
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A Fast Delivery ...Reece Bevan - Plumb Factory
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Great price for product. Easy to order online. Only drawback was that my order arrived one day late than the specified time according to tracking information. ...Bagel Mania
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Just what I wanted and at a much better price for the item and the carriage than other suppliers. ...Mr Tim Green
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My order arrived next day which was great. But the item had to be signed for. I fortunately returned home otherwise I would not of received it. I was not given a tracking number so I had no idea when the order would arrive. Also on the website it asks where to leave the order, but this is useless as the delivery driver needs the items to be signed for. The logistics need some serious attention if your going to charge high costs for delivery. ...Mr Timothy Hedley - T.A.Hedley Projects
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Excellent communication system - my order had quite a number of lines on it so several deliveries.
My only small criticism is with the plumb centre order picking - all small items were just dumped into one big plastic bag, thus a large number of pipe fittings, inserts of various sizes etc all loose together in one bag. When we de-kitted and checked the contents to the delivery note there were a couple of shortages.
Again, comms with yourselves was very good during process. Issue resolved as I just walked up to the plumb centre branch and picked up the shortages.
Otherwise, will certainly recommend mytub in the future and likely use yourselves again.
Best regards,
Pete
...Peter Holloway
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Took a while to get the part as it was not in stock and was no longer made , but was kept up to date with progress and overall a good service , Ian S ...Ian Smith
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Great communication, items well packaged and despatched extremely promptly. Cant fault it. ...kate brown
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Sorry about the misunderstanding over the order which you quickly rectified.
Thank you for a friendly and efficient service. ...John R Thomas
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very good service. The diver phoned when almost arrving for delivery. A ver good system ! ...susan brown
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