|Hello, the item arrived damaged, I reported this and was told that a replacement would be sent and the damaged item collected. The service that I have received is good but the packaging which I believe was done by your supplier was none existent, just a thin wall box with no packaging whatsoever. Early days yet but I am expecting a appropriate completion. Regards Pete
|Order was received on the quoted day and was exactly as ordered and in good condition. Very pleased with your service.
...Mr Graham Thompson
|delivery was very slow. It took 10 days from ordering to my door, which very slow if you need something urgent. the ordering on the net itself was easy.
Would think twice if I needed something in a hurry
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Unfortunately only the manufacture hold stock of these and they were out of stock at the time of your order.
|Great communication from start to finish and arrived when stated.
Product was a replacement for a broken room thermostat easy instructions to replace and was working within minutes :- Thank you.
|Excellent Customer Service and prompt delivery of an obsolete part which. mytub managed to locate. Thanks - boiler up and running again.
|I bought an Ideal Standard shower door. Very happy with the price and whole purchasing and delivery service including receiving an email checking that I had ordered all the parts that I needed for the installation. Very happy to recommend and will use them again.
...Mr Stephen Hart
|Very pleased with goods received that were a good price. The tracking and email advice was faultless. Excellent service - will use again and recommend to friends. Thank you. PS Equipment ordered Monday, delivered early on Wednesday and installed by midday!
|Thankyou for keeping me well imformed of my order and managing to get it sent to me direct. Thanks for going the extra mile!
|Thanks for the good all round service, parts, and delivery. all good. cheers, James Wolstencroft
...james wolstencroft - j wolstensroft
|Sent the wrong part 4 days after scheduled delivery date - not so good so far!